# BillOkay

> AI-powered hospital bill audit tool for Indian consumers. Patients send hospital bill photos via WhatsApp and receive overcharge detection against government benchmark rates, plus a ready-to-use dispute letter.

Last updated: 2026-07-31

## What BillOkay Does

BillOkay audits hospital bills line-by-line against official Indian government rate databases (CGHS, NPPA, PMJAY, GIPSA, AIIMS) to detect overcharges, duplicate billing, unbundling, and phantom items. Patients receive a detailed audit report and ready-to-use dispute letter — all through WhatsApp.

## Key Facts

- Works entirely via WhatsApp — no app download or signup required
- Compares against 5 government rate databases covering 8,000+ procedures and 900+ drugs
- Provides dispute letters citing specific regulations and rate references
- DPDP (Digital Personal Data Protection Act 2023) compliant — data on Indian servers, encrypted, auto-deleted after audit
- Currently in free launch phase — no charges during launch
- Based in India, serving Indian healthcare consumers

## Pages

- [Home](https://billokay.com/): Service overview, how it works, the problem, real cases, FAQ
- [About](https://billokay.com/about/): Mission, methodology, data sources, trust and compliance
- [How It Works](https://billokay.com/how-it-works/): Detailed 5-step audit process, what you receive
- [CGHS Rate List 2025 Guide](https://billokay.com/guides/cghs-rates-explained/): Complete guide to CGHS government hospital rates — tiers, city categories, ward adjustments, rate examples, legal standing
- [How to Dispute a Hospital Bill](https://billokay.com/guides/dispute-hospital-bill/): Step-by-step dispute guide — your rights, itemised bills, dispute letters, consumer forum filing
- [How to Read Your Hospital Bill](https://billokay.com/guides/read-hospital-bill/): Plain-language anatomy of an Indian hospital bill, abbreviations decoded, red flags
- [Dispute Templates](https://billokay.com/templates/): Seven free copy-ready letters — itemised bill request, dispute letter, GRO escalation, NPPA complaint, insurer shortfall, Ombudsman, Consumer Commission
- [Legal Options](https://billokay.com/resources/legal-options/): The full escalation ladder from hospital billing desk to consumer courts
- [Support Organisations](https://billokay.com/resources/support-organizations/): Consumer groups, patient-rights organisations, and free legal aid in India
- State pages (hospital-bill rights per state): /states/maharashtra/, /states/karnataka/, /states/tamil-nadu/, /states/kerala/, /states/uttar-pradesh/, /states/west-bengal/, /states/telangana/, /states/rajasthan/
- City pages: /cities/delhi/, /cities/mumbai/, /cities/bangalore/, /cities/hyderabad/
- Procedure cost pages (government rates vs hospital charges): /procedures/knee-replacement-cost/, /procedures/angioplasty-cost/, /procedures/delivery-cost/, /procedures/hip-replacement-cost/, /procedures/cataract-surgery-cost/
- Hospital bill guides (neutral patient guides): /hospitals/max-healthcare-billing/, /hospitals/fortis-billing/, /hospitals/medanta-billing/, /hospitals/apollo-billing/, /hospitals/manipal-billing/
- [AI Instructions](https://billokay.com/ai-instructions/): Canonical facts and preferred phrasing for AI assistants
- [Privacy Policy](https://billokay.com/privacy/): DPDP-compliant data handling in plain language
- [Terms of Service](https://billokay.com/terms/): Service boundaries and disclaimers

## Contact

- WhatsApp: https://wa.me/919971601653
- Email: support@billokay.com
- Website: https://billokay.com

## Further Reading

- [Full site content](https://billokay.com/llms-full.txt)